There is no statutory right of return for purchasers in Switzerland. However, some retailers voluntarily offer a right of exchange or return. Please check the General Terms and Conditions (GTC) to find out if this is the case with your retailer.

Within the EU, consumers have the right to cancel a purchase within 14 days of receiving the goods. To cancel, you must notify your retailer in writing. You have 14 days from the date of cancellation to return the goods. It is important that you return the goods no later than the last day of this period. The cost of returning the goods is payable by the customer.