All Glatz sales partners have a legal guarantee of 24 months with Glatz AG. Please contact the dealer from whom you purchased your parasol. They will check the damage and assess whether it is a warranty case. If the assessment is not clear, the dealer will contact Glatz AG for a final evaluation.

In exceptional cases, e.g. if your dealer has gone out of business, you can send us your enquiry directly via the support form.

Support form

Or you can search for a dealer directly in our dealer finder: Dealer finder